At Fahes Company, we place the highest priority on protecting your personal data and privacy. This policy applies to all individuals who interact with us as users of our services, visitors to our websites, clients of our laboratories, or other beneficiaries of our services.
Data you provide directly:
When you contact us via phone or email.
When you fill out contact forms or service request forms on our website.
When you visit our offices and register your details in the visitors’ log.
Relationship data:
In the context of providing inspection services or issuing certificates for you or on behalf of your organization.
Automatic data:
Browsing information (device type, operating system, browser, IP address, pages visited, etc.).
Third-party data:
If we receive it from our partners or service providers.
Identification information: Name, contact details (phone, email), address.
Professional details: Employer name, position, business address.
Transaction records: Dates of communication, uploaded documents, service requests.
Browsing data: Website visit history, browser settings, IP address.
Consent records: Logs of consents and their dates.
We process your personal data for the following purposes, on one or more legal bases:
Service delivery (contractual necessity).
Legal compliance with local and international regulations.
Legitimate interests in improving service quality and operating our systems.
Consent for voluntary processing (newsletters, promotional offers).
We may disclose your personal data only to the following parties:
Accredited Fahes partners for conducting inspections and laboratory tests.
Regulatory authorities (such as the Standards and Metrology Authority) upon request.
External service providers (IT, electronic payment).
Legal authorities when necessary to protect our rights.
Your data may be transferred between our offices within the Kingdom of Saudi Arabia or to our centers and partners abroad, while ensuring its protection in accordance with this policy and applicable laws.
We adopt technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, please note that data transmission over the Internet is not 100% secure, and any personal data you send is at your own risk.
Under the Saudi Personal Data Protection Law, you may:
Request access to, correction, or deletion of your data.
Object to its processing for legitimate reasons.
Withdraw consent for voluntary processing.
File a complaint with the Data Protection Authority.
We use cookies to enhance browsing experience and analyze website usage. You can manage cookie settings through your browser in accordance with applicable laws.
We may update this policy from time to time. Any changes will be announced on our website or through available communication channels.
If you have any inquiries regarding this Privacy Policy, you may contact us at:
📧 privacy@fahes.sa
